Improvements Come to Vancouver Will-Call!

An announcement was made at Convention 2017 that comes as great news to members of our Univera Family living in British Columbia!

Just as Customers and Associates near Seattle or Lacey are able to visit a store to pick up their products directly, now those living near Vancouver have a similar benefit: will-call for order pick-up!

It’s easy—just choose the “will-call” shipping option during checkout!

Here’s how it works:

  • Most orders will be ready within 72 hours.
  • You will receive an email when your order is ready for pickup.
  • The email will contain the address and hours of the pickup location in Delta, BC. For reference, it is at:
    • Front Door of
      Unit 101, 1005 Derwent Way
      Delta, BC V3M 5R4
  • Pick-up hours are from 9 AM to 3:30 PM Monday-Friday. The will-call center is not open on statutory holidays.
  • You can now pick up for other people! You will need to have the Order Confirmation # and your photo ID to pick up an order.
  • You will have 5 days to pick up your order.

If you have any questions about this exciting new option, you can contact Customer Care at CustomerCare@Univera.com or 800-363-1890.