Customer Care Tip: CP Shipping Address

Customer Care Tip of the Week!


Be sure to confirm the shipping address after changing your Convenience Plan online. If there are multiple addresses in your address book, you may accidentally confirm an incorrect address.

This can create a real headache! Make sure you check the verification page that comes up after you select “save changes” to ensure your Univera products make it to your door!


You can change your CP online or by phone at the following numbers:


PHONE: 877-627-4787


PHONE: 800-363-1890


Customer Care’s Hours are  7 am – 6 pm PST, Monday – Friday